Web Design. Answers

1. How long does it take to build an average website?
It usually takes 5-7 days to build a static website. If your site requires heavy programming, the time required would depend on the extent of the programming part. When we give you a quote, we will provide you with time estimate. An expedited development is available upon request.

2. We already have a web site. Would you be able to maintain it for us?
Yes. As long as you have the original site code, we would be happy to maintain your web site for you.

3. What is your payment policy and what type of payments do you accept?
For projects $500 and under we require full payment up-front. For projects between $500 and $1,000 we require $500 deposit and the remaining balance paid upon project completion. For projects between $1,000 and $5,000 we require 50% deposit and the remaining balance paid upon project completion. For projects over $5,000 we arrange monthly installment payments.
We accept checks, all major credit cards, wire transfers, and cash.

4. What is your refund policy?
We refund an unused portion of a deposit or any up-front payment

5. Once I pay for my website, are there any additional fees?
Usually, once a final payment is made, you own your website including all the graphics and the code. However, if you decide to use a third-party software as a part of your website, you would only own a license to use the software. Some companies might charge license renewal fees. We will help you make a decision based on your site's needs.

6. How much do you charge for updates?
Currently, we charge $25/hour for updates.

7. Can I make updates to my website myself after it is completed?
At your request, we can set up your site with a content management system.

8. Do you assign one developer specific to my account?
Usually our development teams consist of designers, programmers, and a manager. While designers and programmers might change, we assign dedicated manager to all our clients.

9. I would like you to design my site, what do I need to do now/what is the process?
The fist step is to select what plan fits your needs. We have three different design packages available. Anything from a basic informational website to a full featured dynamic E-commerce site. Once you select your package, your next step is to select from our diverse listing of value added website features. This includes everything from search engine submission, to a full featured web forum. After selecting your plan and features your next step is to sign up. After you sign up, you will be contacted by a member of our design team and will begin on the process of establishing your web presence!

Web Hosting. Answers

1. How do I move from one web hosting to another?

• Download all files from your existing web host. Upload all these files to your new host.
• Re-create the same databases on your new host as you had with your old host.
• Make sure the permissions on your new host are the same as your old host (if you do not know what this means then it likely does not apply to you)
• Update the DNS for your domain to your new web host
• Done!

2. What is SSL?
SSL stands for Secure Sockets Layer, and is used to ensure the security of financial transactions on the Internet. If you’ve ever shopped online then you will have used SSL when you checked out and used a credit card to pay for what you bought. If you plan to sell using your web site then you will need to be able to offer SSL. You will also need to purchase your own SSL certificate from a company like VeriSign, at a cost of around $100/year. Also, check to see if the web host offers a static IP address – setting up SSL will be much easier in that case.

3. What control panel are you offering?
We offer cPanel as a part of our hosting service.

4. Do you host adult sites?
No. We don't allow adult sites on our servers.

5. Do you allow email spamming?
No. If this is your intention go somewhere else. E-mail spammers are shut down without refund.